Like a well-oiled machine.

4. Forward

Franchisees set their phones to forward to MC3 when they are on another call or not available to answer. That way they are still in control of their sales process, but have MC3 to back them up when needed.

1. Learn

We start by learning your franchise system inside and out, from your core values to your value propositions. The more we can think like your franchisees, the better we can help grow your franchise system.

5. Sell

If a caller doesn’t talk to a live, knowledgable person, they will call your competitors until they get someone to listen to them. MC3 will capture that caller and make them your customer before that happens!

2. Train

We transfer what we learn to our agents along with any questions or objections they might hear so they are ready to sell your products or services like any fully trained employee.

3. Share

We set up any systems we need to share with your franchisees such as calendars or order entry systems.